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Shipping
Last updated 13 October 2026
We send every order from Hong Kong with tracked delivery. The delivery cost and the countries we deliver to are below, and the exact cost is always shown at checkout before you pay.
Where we deliver
United States, Canada, United Kingdom, Ireland, Germany, Austria, Netherlands, Belgium, Luxembourg, France, Finland, Italy, Spain, Portugal, Denmark, Sweden, Norway and Switzerland. We cannot deliver to other countries at the moment.
Delivery cost
One flat price per order, whatever you order:
| Delivering to | Tracked delivery |
|---|---|
| United States, Canada | USD 8 |
| Eurozone countries | EUR 7 |
| United Kingdom | GBP 6 |
| Denmark | DKK 55 |
| Sweden | SEK 85 |
| Norway | NOK 85 |
| Switzerland | CHF 7 |
How long it takes
- We pack and dispatch orders within 2 business days (Hong Kong business days).
- Delivery then usually takes 7–12 business days to Europe and 7–14 business days to the United States and Canada.
- These are estimates from our carriers, not guarantees. Customs checks and public holidays can add a few days.
When your parcel leaves us we email you the tracking number.
Import duties and taxes
Hong Kong charges no sales tax, so we do not add any tax at checkout. Prices and the delivery cost do not include import taxes or duties of the country you are in.
For deliveries to the EU, the United Kingdom, Norway and Switzerland, your country’s import VAT and, where it applies, customs duty and a handling fee from the carrier are normally charged when the parcel arrives, and are paid by you. In the United States and Canada, duties or taxes may also apply depending on the rules at the time of import. We cannot tell you the exact amount in advance; your national customs authority can.
Wrong address, lost or damaged parcels
- Please check your address before you pay. If you notice a mistake, email us straight away; we can change it until the parcel has been dispatched.
- If your parcel has not arrived 10 business days after the latest estimated date, or arrives damaged, email us with your order number. We will trace it with the carrier and, if it is lost or damaged, send a replacement or refund you.
- If a parcel comes back to us because it could not be delivered or was refused, we refund the items. We may deduct the original delivery cost if the parcel came back because of a wrong address or because it was refused.
Questions: support@sparkavie.shop · +852 5978 0002