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Legal Information

Last updated 13 October 2026

Operator of this website

SPARKAVIE is a brand of:

HERE WE SEOUL LIMITED
Private company limited by shares, incorporated in Hong Kong
Company number: 2009141 (Hong Kong Companies Registry)
Registered office: 30/F., Gravity, No. 29 Hung Yip Street, Kwun Tong, Kowloon, Hong Kong

Email: support@sparkavie.shop
Phone: +852 5978 0002

VAT

Hong Kong does not levy VAT or sales tax, so we have no VAT identification number. Import taxes in your country are not included in our prices; see Shipping.

Responsible for content

HERE WE SEOUL LIMITED, address as above.

Consumer disputes

Please contact us first; we try to solve every problem directly. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board. Customers in Hong Kong can contact the Consumer Council (a complaints and conciliation service, not a regulator) or use the Small Claims Tribunal for claims up to HK$75,000. Customers elsewhere can contact the consumer advice body in their own country.

Product safety

Product safety questions and reports: support@sparkavie.shop. Safety information and warnings for our products are on each product page and on Care & Safety.

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